Returns & Exchanges
At Sudathi, we strive to ensure your complete satisfaction with every purchase by offering a seamless 30-day return and exchange policy. If your order doesn't meet your expectations, we are here to help you find the perfect alternative or process a full refund.
Initiate Your Request
Log into your Sudathi account, navigate to your order history, and select the items you wish to return or exchange within 30 days of delivery.
Pack the Items
Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth verification process.
Schedule a Pickup
Choose a convenient time for our courier partner to collect the package from your doorstep, or drop it off at a designated shipping location.
Receive Refund or Exchange
Once our quality team inspects the returned items, we will process your refund to the original payment method or dispatch your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing